Terms of Service

Last updated: January 7, 2026

1. Acceptance of Terms

By accessing or using Tork services, you agree to these terms. If you do not agree to these terms, do not access or use the services.

2. Service Description

Tork provides AI governance tools designed to help developers implement safety measures in AI applications. Our services include PII detection, content filtering, policy enforcement, and compliance logging.

3. No Guarantee of Results

IMPORTANT: Tork's services are designed to REDUCE risk, not eliminate it.

No AI safety solution can guarantee 100% protection against all harmful, inappropriate, or policy-violating outputs. Our tools use a combination of rule-based and AI-powered detection methods, which are probabilistic in nature.

Users acknowledge that:
  • • False positives (blocking safe content) may occur
  • • False negatives (missing harmful content) may occur
  • • AI safety is an evolving field and no solution is perfect
  • • Tork should be used as ONE LAYER in a defense-in-depth strategy

4. User Responsibilities

Users are solely responsible for:
  • • Implementing additional safeguards appropriate to their use case
  • • Complying with all applicable laws and regulations
  • • Reviewing and testing Tork's output for their specific requirements
  • • Not relying solely on Tork for critical safety decisions
  • • Maintaining appropriate human oversight of AI systems

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
  • • Tork is provided "AS IS" without warranty of any kind
  • • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • • Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
  • • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • • We are not liable for any harm caused by AI outputs that bypass our detection systems

6. Indemnification

You agree to indemnify and hold harmless Tork, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

7. Data Handling

Content sent to Tork for evaluation is processed in real-time. We do not store the content of your API calls beyond what is necessary for logging and debugging. Audit logs are retained according to your plan settings.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unexpected outages may occur.

9. API Usage

API keys are confidential and should not be shared. Rate limits apply based on your plan. Abuse of the API may result in suspension.

10. Modifications

We may modify these terms at any time. Continued use after changes constitutes acceptance.

11. Governing Law & International Users

Primary jurisdiction: These terms are governed by the laws of New South Wales, Australia, where JCorp Australia Pty Ltd is registered.

For International Users:

  • • European Union: EU residents retain all rights under GDPR. Nothing in these terms limits statutory rights under EU consumer protection laws. Users may lodge complaints with their local Data Protection Authority.
  • • United Kingdom: UK users are protected under UK GDPR and the Consumer Rights Act 2015. The UK Information Commissioner's Office (ICO) oversees data protection compliance.
  • • United States: For US users, these terms are also subject to applicable federal and state laws. California residents have additional rights under CCPA/CPRA. Virginia, Colorado, and Connecticut residents have rights under their respective state privacy laws.
  • • Canada: Canadian users are protected under PIPEDA (Personal Information Protection and Electronic Documents Act).
  • • Asia-Pacific: Users in Singapore, Japan, South Korea, and other APAC jurisdictions are protected under their respective data protection laws (PDPA, APPI, PIPA, etc.).
  • • Other Jurisdictions: We comply with applicable local data protection and consumer protection laws in your jurisdiction.

Dispute Resolution:

  1. 1. Good-faith negotiation within 30 days
  2. 2. If unresolved: Mediation through a mutually agreed mediator
  3. 3. If still unresolved: Either binding arbitration under ACICA rules, OR the courts of your jurisdiction where required by local consumer protection law
  4. 4. Nothing prevents users from seeking injunctive relief in any court of competent jurisdiction

Class Action Waiver (US Users): To the extent permitted by law, you agree to resolve disputes individually and waive the right to participate in class actions. This waiver does not apply where prohibited by law.

12. Contact

For questions about these terms, contact us at tork.network/enterprise